Employee experience

Employee experience on the agenda

Employee experience
Employee experience

Employee experience on the agenda

Employee Experience is most certainly on the agenda for the approx. 50 communicators that attended. These professionals hail from Denmark’s largest companies present at our ChangeComm event this past Thursday in Copenhagen.

By: Kristina Malther, Managing Director, Open CPT (June 1, 2018)

Employee Experience is a way of working across functions to create not only engagement, but also heighten performance and improving the customer experience.

Employee experience

Three key take-aways from our speakers:

  • Focus on improving the ‘moments that matter’ to employees. The ‘moments that matter’ are at the very core of the Employee Experience in your organisation and the best place to start.
  • Just-do-it! Rather than waiting to come up with the perfect solution. It is a large field, and one that can seem overwhelming, but now is the time to experiment and learn as you go.
  • Be truly curious about the people who work in your organisation to match their needs and wants. Too often we are more concerned with what we think people want, than actually listening to what they really want.

Want to know more about Employee Experience and how to approach it from an employee communication perspective? Get in touch.

 

Employee communications – About Open

Our approach

We believe that creating curiosity, encouraging active involvement, and sharing progress and successes is what engages employees.

Our Inspire-Act-Share engagement model is at the core of everything we do.

What we do

We empower employees. We boost local decision making by providing employees with business insight and sense of direction required to make the right choices in everyday work.

We create purpose by ensuring high employee engagement and performance by translating business strategies into meaningful and purposeful messages that employees can relate to.

We unite organizations by enabling the organization to function as one efficient organism by building bridges that tie the organization together, breaking down silos and hierarchies.


Social media in internal communication

A guide for using social media in internal communication

A guide for using social media in internal communication

The use of social media in employee communication continues being a hot subject, and is still a mystery to many. Download Open's publication on the subject, and maybe you will fetch a couple of tricks.

By: Cristina Gavrila, Communication Specialist (2 February 2017)

Social media is currently at the top of many internal communicators to-do lists, and it is the hot subject on various blogs and discussion forum for internal communication. But why should companies invest in internal social media? And how should they get started using these tools?

This guide was developed in collaboration with communicators from Carlsberg, Arla, GEA Process Engineering and Christian Hansen during 2013 to 2014, and while some of its content has become outdated by now, its core value has been preserved due to its lively examples and strategic guidelines on using social media for employee communication.

Download publication

Employee communications – About Open

Our approach

We believe that creating curiosity, encouraging active involvement, and sharing progress and successes is what engages employees.

Our Inspire-Act-Share engagement model is at the core of everything we do.

What we do

We empower employees. We boost local decision making by providing employees with business insight and sense of direction required to make the right choices in everyday work.

We create purpose by ensuring high employee engagement and performance by translating business strategies into meaningful and purposeful messages that employees can relate to.

We unite organizations by enabling the organization to function as one efficient organism by building bridges that tie the organization together, breaking down silos and hierarchies.